Can I change my email address?
Reading Time: < 1 minuteYes. To do so, click on the “Welcome” banner in the top right of the Utility Menu and select My Profile. Within the Basic Profile tab, click the Update Email link. Enter and validate your new email address, then click Save Changes. Please note that to complete this action you must access MyDTN.com from a
Read MoreHow can I create a Location?
Reading Time: < 1 minuteClick on the “Welcome” banner in the top right of the Utility Menu and select Settings. From the Locations tab, click “Add New” to create a location using a street address, Lat/Long, or airport code. Once you create a location you can choose to make that the default location by checking the Default Location box.
Read MoreHow do I access Streaming Quotes?
Reading Time: < 1 minuteDTN Streaming Quotes require a computer with Java® installed. Please navigate to https://java.com/en/download/ to install the latest version of Java, then restart your browser and try again. If you are still unable to access Streaming Quotes, please call Customer Service. If you do not currently subscribe to Streaming Quotes, please contact DTN Sales at 800.511.0095 to
Read MoreHow do I change my password?
Reading Time: < 1 minuteFirst, click on the “Welcome” banner in the top right of the Utility Menu and select My Profile. Under the Basic Profile tab, click the Change my password button. You will be asked to validate your existing password and enter your new password. Click Update. Please note that to complete this action you must access
Read MoreHow do I pay my bill online?
Reading Time: < 1 minuteGo to https://myaccount.dtn.com, click “Log In” in the top right hand corner. Locate the “Returning Customer” box and login using your MyDTN user ID and password. Click on “Pay Now” and provide your payment information. We accept Visa, MasterCard, Discover, and American Express. We are unable to process online payments from a checking or savings account
Read MoreHow do I set Alerts for my location(s)?
Reading Time: < 1 minuteClick on the “Welcome” banner in the top right of the Utility Menu and select Alerts & Updates. Select the Weather tab, and then select the location you wish to set alerts for on the left hand side. With your location selected, you may set alerts for Forecast Conditions, Severe Weather, and Observed Conditions. If
Read MoreHow do I setup Recipients & Contact Devices?
Reading Time: < 1 minuteClick on the “Welcome” banner in the top right of the Utility Menu and select Settings. Once the page loads, click the Recipients & Devices tab. From here you can choose to either set up a mobile phone or an email address to receive weather, market, and news alerts. Once you have created your device,
Read MoreHow do I view and print my invoices?
Reading Time: < 1 minuteGo to https://myaccount.dtn.com, click “Log In” in the upper right hand corner. Locate the “Returning Customer” box and login using your MyDTN user ID and password. Select “Billing History” from the menu. Here you may select an invoice number to view, download, and print.
Read MoreWhere can I see Historical Weather for my Weather Station?*
Reading Time: < 1 minuteNavigate to the Historical Weather page of the Weather menu. From here, ensure that your location is set to your Weather Station. (For instructions on creating a weather station location, see “Where can I see my Weather Station” on this FAQ page.) Select the Monthly tab to review a daily breakdown of history for the
Read MoreWhere can I see my Weather Station?*
Reading Time: < 1 minuteBegin by accessing MyDTN.com from a tablet or computer. Hover over “Tools & Resources” in the main menu and select “Interactive Map”. From there, hover over the Layers header on the map, click on “Weather”, scroll down and select the “Local Ag Weather Stations” layer. Ag Weather Stations will display on your map as purple
Read MoreWho do I contact with questions about my bill?
Reading Time: < 1 minuteBilling Customer Service is available from 7:00 am to 5:00 pm (CST) Monday – Friday. For Contact Info, click here.
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